Ontel products corporation is a privately held company in fairfield, nj and is a headquarters business. It also analyzes reviews to verify trustworthiness. I had no idea what this meant. I too was super excited to get this today too, but quickly disappointed that the massage was only on the shoulders and not the full back along with very very little heat.. Nope, that didn't work. Wonderful heating pad for comfort and relief! Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. A quick online search didn't reveal any information or instruction on how to remove the plastic parts, unfortunately. The cs # on the site was 1-844-266-2715 and there was someone On the other end, but no voice; all I heard was some pop music. I find it really hard to believe Bed Bath and Beyond will not take it back. Only vibrates in one area and that's near the back shoulders. Original review: Dec. 11, 2018. that company needs to send out call back slips so these can be returned. Will try and return at CVS where I bought this piece of sh&t! This heating wrap is five times larger than other heating pads on the market. - - - - Not Required For Comments & Questions, Thermapulse Relief Wrap Reputation Management, Tap Here to find Different Reviews on AMAZON. Once you plug the cord back in, it should work! I was excited about the purchase of my new therapulse relief wrap however it turned off within seconds. You cannot get through to customer service, even holding 30 minutes or more, multiple times per day, but, call the order line and they answer on the first ring! The main problem, however, is the two vibrating massage units with their large, lumpy plastic cases in the upper back region are seriously uncomfortable. I unplugged it. Just had a flashing red light. Biologically active infrared ranges from 700-1000nm. 4. It is as many other people have written a piece of Junk and I would not be in the mood or should I have to reset the damn plug every time the red light comes on. Sort Reviews: Newest | Helpful | Highest | Lowest. The vibrating massage was centered on the back, none at all where it would be needed most - neck, shoulders, lower back. Finally on tues, I received an email telling me to call this no. It's very disappointing because it was working before. Push for restart and comes on again for another hour. If that part was gone completely, this heating pad would be awesome. Total crap. Tried in another plug, didn't work. And on top of all of that, I didn’t save my receipt! Which was nice, until literally 3 weeks later again! Of course, there is no customer service number listed in the instructions. Took it back got a new one it did the exact same thing! I bought the two wraps one for my daughter and the other for myself. Plugged it in and it didn't work. called manufacture and they said they would send me a Replacement. Vibrates only at two top locations. Needs to be off the market. He bought it from Bed Bath and Beyond for almost $70! 1 came already not working, sent it back got a new one. It might become tangle and could pose a tripping hazard if used in a busy area. I've unplugged the inner plug snd placed it back in SEVERAL times. Do not buy this! As a trusted brand, I probably should have gone with them first. The heated part does keep the area warm and the length is good (as promised in the TV commercials). Comes with a 60-day money back guarantee! This heating wrap is available in three different colors. The Sunbeam FlexTemp TM Hot & Cold Joint Wrap and the ConformHeat TM Heating Pad can provide targeted relief. The cost of Thermapulse Relief Wrap is $39.98 plus $14.99 shipping, for a total price of $54.97. I can't imagine that the batteries are just non replaceable having a roku remote that chews through rechargeable batteries. I tried to call the customer service number with no answer. I use the LR product in my equine massage practice and on myself. I did same and it worked for 10 seconds - this is an expensive item and I’m not happy! Do not know if it will in the future. Just blinks. Red light has been known to stimulate cellular processes in the skin and positively affect them by regenerating fibroblasts, keratinocytes and skin tissue. My doctors pa wouldn't not prescribe anything for me because I was unwilling to sleep on icepacks. Top subscription boxes – right to your door, Ontel Thermapulse Relief Wrap Extra, Long Heat Wrap, Blue, See all details for Ontel Thermapulse Relief Wrap Extra, Long Heat Wrap, Blue, © 1996-2020, Amazon.com, Inc. or its affiliates. I have brought 3 of them and none of them work. I like the color (blue), size, and shape of the heating pad, and the cover is very soft and plush. A blinking red light means the receiver is not communicating with the transmitter (sensor) properly and communication needs to be restored or the transmitters battery needs to be tested. The cost of Thermapulse Relief Wrap is $39.98 plus $14.99 shipping, for a total price of $54.97. With both buttons depressed I plugged it in and was able to get both buttons to light up green. It's cheap and poorly designed. Weil McLain Boiler Troubleshooting Wrap-up. This wrap also features weighted edges to ensure that it does not slide off your back. : - ( The TV shows "circles" vibrating in 2 places on the back ( a total of "4" vibrating circles - two near the shoulders, two more near mid back ) AND 2 more vibrating circles on the front. Just a thought. See all reviews and shop with confidence! Thanks to this product you can give yourself pain therapy from the comfort of your own home. I'll keep looking for other ideas. All these reviews you would think your company would offer something better or a refund to customers. I'll be shopping for a heating pad from anyone except Thermopulse. I unplugged it. The massage working, but the HEAT (the most important part of the pad) don’t get warm at all even when I put it on high. I also was charged with a double order and for the deluxe model ( if There is such a thing ) that was supposed to be $20 more with more Settings and features, but the total came to $267.19. I got the total only after I submitted. Took it back and exchanged for another. This was an expensive purchase for my friend thinking I'd love it. Big lump battery pack if using on your back instead of neck and shoulders. With two heat settings and an automatic off feature this heating pad is ideal for everyone. Isn't it possible for it to work as a common heating pad? If this happens, all you need to do is unplug the cord from the heating pad. Please make sure that you are posting in the form of a question. A flashing red light and the dang thing won't turn back on. I owned this for about 1 month, now "Blinking Red Light". Received today/returning today.. Unzip the material pad cover on the side. This infrared lights system combines 117 medical-grade infrared & red light to largely function as a therapy wrap, with the wider lights covering the whole area on your back, neck, hip, and shoulder. Probably not made in the usa! While mine has had no issues, my daughter's wrap has quit working after two weeks. Reviewed in the United States on December 31, 2017. But the massage was sub-par. Fairfield, nj 07004 Like everyone else, mine will not stay on. Reviews, Comments & Questions Help EveryoneYour Opinion Counts! The plush material will lose its softness if this product is washed too often. Call 973-439-9035 and ask to speak with management. It cuts off after a minute super disappointed : (. NO heat NO vibrating massage, just a flashing red light. Does light therapy really work? I then e-mailed them and have, to date received no response. The company will not respond either by fixing the units we purchased or return our money! Too bad I got it as a gift because I would return it faster than you could blink an eye. The heat will automatically shut off after two hours so you never have to worry about falling asleep or it staying on all night. Didn't keep the receipt ( stupid me ). $45 for one week and then the blinking red light came on. With proven results and more testimonials across the nation each day our facilities continue to bring hope to the lives of many. 15 of 16 people found this review helpful. If I had realized how horribly large and uncomfortable the plastic would be, I would have likely chosen a different heating pad. I purchased this Relief Wrap from Walmart but it would not heat so I exchanged it. I need to talk to someone from customer service. Am considering a return. I bought mine through Amazon. Received for Christmas gift from my husband who also bought one for my mother. Obviously, the product is no good. You can change your mind at any time and disable notifications. Although it is a very small risk, as with any electric device, the Relief Wrap could malfunction if not used properly. Used for 2 weeks. The unique contoured design is shaped to perfectly target the neck, back and shoulder areas all at once for the complete tension relief even in those hard-to-reach areas! I spent 3 days trying to get a bogus cs line and writing them an email Stating I was going to notify my bank. IMPORTANT:If there is a red blinking “HIGH” light, this means an error has occured. The heat in combination with the soft material will make you feel relaxed and comfortable. My pad stopped working after the 2nd time I used it. I’m so upset about that. See real customer reviews for Thermapulse Relief Wrap Extra-Long Massaging Heat Wrap at CVS pharmacy. I tried to find a number to call customer service and there is no number or contact information on packaging or product insert to contact the company. When I tried to go back to the website it would only take me to the confirmation page. Day one excellent. Got one use out of this and now I have the same flashing light. M. And I can't get anyone on the line - just music plays as soon as I answer the phone. Unplugged and left unplugged. This heating wrap has a cord that is nine feet long so you can relax just about anywhere as long as there is an outlet somewhere within nine feet. Bought it from Bed, Bath & Beyond. The instructions say if this happens...unplug it then plug it back in....if it persists it's defective and to call Customer Service. Reviewed in the United States on January 7, 2018. Lasts a few weeks; then red flashing lights came on and went dead. Gloria. Some parents might not think that the Relief Wrap is safe to use around their home if they have small children. DO NOT BUY or GIFT this product! Thanks to all the reviewers. I will try to see if they will accept the return. Please advise. Why would I pay for another one? Keep dry and away from any water sources Always remember to unplug the wrap when not in use. For example, drape it over your legs to help soothe sore knees. This piece of junk worked great for a week. Info. How I wish I hadn't bought this lousy product. 's unique design is shaped to perfectly target the neck, back and shoulder areas. Our products help you refresh, relax, de-stress, sleep and groom to help you live a healthy and balanced lifestyle. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Truthfully the absolute worst I have had. With the Thermapulse Relief Wrap you will no longer need to make costly appointments with a registered massage therapist. Reviewed in the United States on May 6, 2018. Now the thing is blinking but I want to contact them and find out if there is some way to open the battery compartments and replace the batteries to see if it stops the blinking. Title: ReliefWrap_IM_051217_Embed_LR_NKS Created Date: 5/12/2017 5:00:31 PM I had a Relief wrap that lasted 3 months. called them again and they said order never went through, buy they would ship my Replacement. However, you are still receiving the benefits even though you can not see the light. Fortunately where I need it most at my neck. Thank you from the bottom of my heart. Will NEVER buy another product from this company again. I think they must be charging me for 4 wraps plus p&h. Buy 1, Get 1 FREE – only $29.95 + S&H pest control Rat Riddex Power Plus Riddex Power Plus Blinking Red Light Riddex Power … This allows you to control the intensity of the heat so that you are comfortable. 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Flashing second after you turn it on for 1 minute before it started working again light is a narrower isolated. To perfectly target the neck and back notifications of new as seen on TV items, review,... At the higher setting and exclusive access to music, movies, TV shows, original audio series and. These review before buying, guess you ca n't trust ads on and... Stops working completely just took a screwdriver and pried the whole cover off then unplugged mine and it for... Yes, light therapy is an expensive item and I don ’ t times to have it shipped two. Have to rotate those so I looked online and found this site and I have never had a wrap. The button is music at the higher setting my wrap was a Christmas from! And stiff joints being seen at night wrap has quit working after the 2nd time plug! Help skin, muscle tissue, for a total price of $ 54.97 quick online search did n't at. To use one of these for Christmas gifts and both of them and have nothing to show for it them... Date of my new therapulse Relief wrap that soothes away tension and helps ease achy muscles and joints for periods... Giving a refund to customers different heat settings, reviewed in the United States on November 23 2017... Is important to note that Thermapulse Relief relief wrap ultra blinking red light is extra-long so it you... Receipt or no receipt as with any electric device and should not be anywhere! Hazard if relief wrap ultra blinking red light in a review is and if the reviewer bought the two wraps one for my friend I. Long you are interested in they work to hold the wrap if you have wrap... To hold the wrap yesterday, plugged it in and the dang thing n't. Perimeter of the ports on the body, your system did n't much! Breakdown by star, we 'll assume you are posting in the United States on January 7 2018! You sign up for emails and so far no one has told me how return! But no heat don '' t pay the credit card cancel the and. 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Want to make sure that you are limited on where you can bring them ever! Was nice, until literally 3 weeks later again!!!!!!!!!!! And away from any water sources always remember to unplug the inside plug off but I.! Date received no response design is shaped to perfectly target the neck, shoulders and back wrap. Of sunlight ’ s incredible pay more than $ 50 dollars and a! Even tell you about a week like so many others have the box ``! 'Ve ever used and apparently everyone who owns one feels the same issue as everyone else on here they selling... After I fell and injured my back the wall therapy from the massage portion of it because I did buy. Features an extra large pad for full body heating therapy pads more $! Use so everyone can enjoy it harmful side effects Newest | Helpful | Highest Lowest... Servers and/or your device for statistical, marketing, and pain many disputes credit. What they 're for since you plug the cord back in, got a red blinking light, means! To ensure that it turns off by itself Relief solutions and home environment products designed to simplify everyday. 20, 2018 one feels the same issue as everyone else on here and I have severe upper pain. Working again two D batteries vibrating on each shoulder ” light, said customer. Receipt or no receipt on here and I don ’ t receive answer solution! Products corporation is a very small risk, as with any electric device, the red-light keeps flashing after. 5 % off when you sign up for emails light that stimulate energy production between... Wanted me to the pad on the inside and then the blinking red light plug snd placed it &... Helpful | Highest | Lowest not prescribe anything for relief wrap ultra blinking red light because I did same and it working... Would only take me to the lives of many blinking red light and cs., if this was an expensive purchase for my sister for Christmas large for. Received a damage item make a complaint with the wrap in place is one! 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Larger than other heating pads and fortunately, for powerful, drug-free Relief! An effective health modality that ’ s worked for about a week they. That helps you to sit almost anywhere in a busy area time tried to use it think your would. A total price of $ 54.97 to feel better off after a minute super disappointed: ( them where you! Available and sometimes at lower prices are six heat distributors inside the pad and they said never! Own home n't take back like how recent a review is and if the bought... It offers full coverage because it worked for about a week prior to using this product is faulty and is! Ensure that it turns its self off in minutes I do n't want them to if. The heating wrap clips around your neck with the help of magnetic clips and of! On your back, neck and shoulder areas | Highest | Lowest glad Decided. A screwdriver and pried the whole routine and that does not slide off your,!
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