eve refurbished mattress review

Today we’re taking at the look at the Eva Mattress review and whether it’s Australia’s best mattress in a box. What to be told the same thing !! Simba Hybrid Pro – £839. I originally paid £229, after a discount was applied, so asked if I could pay ahead when the mattress was still unavailable on Black Friday, while the bigger ones were heavily discounted. Ordered mattress on 2nd December. It’s a hybrid mattress, king size and was very heavy. Find helpful customer reviews and review ratings for eve Sleep Original Memory Foam Mattress | UK King, Breathable, 150 x 200 cm, 10 Year Warranty, Which? The Eve all-foam bed arrives at your door compressed into a box. If you choose to use box springs, they encourage you to update them as worn out springs could affect your sleep. We know this is far from ideal and would only suggest you push back to Dreams if you feel their report wasn't reflective of the true condition of the mattress. The only down side was that one of the delivery men did not wear a mask or attempt to social distance in our property. I read a lot of (favourable) reviews before committing a large lump of cash on an Eve hybrid mattress - and I have not been disappointed. Cost-effective: Being cheaper than a new mattress, a renovated bed is an alternative for low-income families. Not to worry though, we really are here to help. Best mattress for keeping cool. The white top panel of the mattress (98% polyester and 2% elastane) can be unzipped and popped in the wash at 40°. Would buy again from Eve. We absolutely love this mattress and would highly recommend. Quick efficient service and great product! We've only had the mattress for about two weeks now, but it's already made a big difference and I would definitely recommend. Environment-friendly: Buying a refurbished mattress also means that you are saving the environment from extra garbage and landfills. Thank you, Hi Charles - thanks for sharing your feedback. Eve staff responded quickly to queries.The hybrid mattress is really comfortable so we are very pleased with it. Hi Sarah - we really are sorry for the delay to your delivery as this is not our usual high quality service. The unique layered construction of this mattress is what gives it enviable levels of support and helps to make it one of the coolest mattresses we tried. It might have a high price tag but Eve’s Premium Hybrid lives up to its name and delivers in all the areas we hoped it would. From lumpy mattresses that can ruin your posture and cause backaches to smelly, germ-filled ones that can make you sick, there are a number of problems to tackle.. Ordered a mattress topper, sadly it wasnt for us couldnt get away with it, picked up on time and refund made very next morning in less than 24 hours. We felt it was too firm. Bought a snuggle pillow - very quick delivery so pleased with service. Hi Fulop - thanks for sharing your feedback and we're sorry you've been finding your eve mattress uncomfortable. I read a lot of (favourable) reviews before committing a large lump of cash on an Eve hybrid mattress - and I have not been disappointed. No reply. It also creates this ‘floating feeling’ which is quite a nice one. It’s still quite new but every night’s sleep has been really comfortable. We designed and made the eve original mattress in the UK. © 2021 Trustpilot A/S. © 2021 Trustpilot A/S. Some items excluded, see the Emma UK website for terms. The younger delivery man did wear a mask and complied with social distancing and removed his shoes on entering our home. Eve Original Cover Review. I can even run without the sharp pulling pain. Our 100 night trial is there to give customers the time needed to decide whether the mattress suits their comfort preference. I can't rate this matress topper highly enough. Thanks for baring with us on this. The mattress delivery did not take place as arranged. I asked when it would be available and was told that shortage of materials (and increasing cost) made it difficult to predict. Inside the box were silly instructions which told us how to open box! The Simba Hybrid Pro also combines foam with springs. Some buyers said that Eve changed their sleep for the better, while others thought it was too firm and slept too hot. Our warranty provides protection against any manufacturing defects or quality issues. This seems something of a rip-off. Had the mattress now under 2 years from the beginning wasn’t very comfortable it is sunk in the 2 places you sleep and a lump in the middle, it’s not acceptable and the warranty what’s offered is not worth the paper it’s written on, someone came out to inspect and said it’s acceptable trust me it’s not and not good to sleep on. This did not happen. We are now at Jan 6th and it has disappeared. The delivery was a week earlier than scheduled, which was impressive as it was during the busy Christmas period. Buyers are offered the chance to win back the cost of the mattress if they leave a quick post-purchase review – meaning most are written before any problems that may emerge much later. Top Layer:A floatfoam layer which is one of their latest innovations. Very efficient and friendly. I think hers was an Emma. Such a waste of money, extremely disappointed that they didn't even offer at least an option to exchange or upgrade the mattress. I’ve been wanting to buy a mattress for so long but didn’t know what kind would be best - I went onto ‘Which’ and as this has the best rating I went with it!The only negative thing I can comment on personally is the delivery - the worst delivery experience I’ve ever had, but it’s here now and we love it! After this, and as with all retailers after the trial period, your support is then provided by our warranty guidelines. It’s extremely comfortable and I’m getting a great night’s sleep. The new construction of the updated Eve takes advantage of some new ... Read moreEve Mattress Review and Complaints Thanks to producer and the seller. The eve Premium Hybrid refurbished mattress. We have just received our memory foam pillows free for recommending EVE mattresses to a friend! Please do put "FAO Steve" in your request if you fill out the contact form. Was told it would be delivered 23rd December. Although the company has launched hybrid, premium, and premium hybrid mattresses as well, it is Eve the original mattress which stands out from all of them and continues to break the selling records as a bed-in-a-box mattresses market. No reply. The smell of rubber was overwhelming. Otherwise, this is an excellent product, and I would recommend it for use by back sufferers. We are sorry if you find yourself in limbo at the moment between discomfort but no clear issue, but our warranty is there for you for 10 years from delivery if you find this changes. For this reason, further in this article, I’ll be focusing on Eve mattress reviews and provide you with all the pros and cons that Eve mattress reviews distinguish. Lasted two days... not that much difference to old mattress. Hi Kiwicanuck - thank you for sharing your feedback with us. My only quibble is that I found it very difficult to get out of the box, unpack it and get it the correct way up on the bed. We opened it to find a rolled up, transparent, very cumbersome pack. Other Eve Mattress Reviews Amazon Reviews: Eve is no longer available on Amazon, but older reviews were mixed, and the bed averaged 3.3 stars. Did some research for a mattress topper as my mattress was feeling a bit hard, Eve came out on top with independent reviews so ordered on the Monday before Christmas and received acknowledgement saying it would be delivered by 31december - to my surprise and delight it arrived on 23 December! Get 36% off - selected items only. Now have a mattress that’s not fit for purpose!!! Will see how it goes with new mattress. Long may it continue. As I have had to match the height of this mattress I have now paid £386, with a discount having been applied. All rights reserved. Best Buy 2018 Mattress at Amazon.com. While you may be giving us a 1 star based on your personal experience with the product, we do hope our returns support will improve your view of us overall. Without further ado, let’s get right into it. After I contacted customer service they just said it's natural that the mattress is becoming softer and if there is no visible issue the 10 years warranty won't cover this. Once again we really are sorry for this. Save yourself some money and look elsewhere!! I bought the original mattress which I cannot fault. Eve Mattress Review: PROS. The quality of your mattress determines the quality of your rest. Actually caused me considerable neck discomfort. I used to wake up a couple of times a night but I haven't woken up at all since having this matress topper. V. Disappointed. A difference of £150. It is also hypoallergenic, this means that … Excellent customer service. Polyester gives it a soft, stretchy feel and when combined with the honeycomb stitching is also very breathable. Perhaps too early to judge - only 4 weeks into using the new mattress, so we wait to see! Excellent service and old mattress was taken away. Hot off the heels of my Brook + Wilde mattress review, here I am with another one: this time it’s a memory foam mattress by Eve Sleep.. Generally speaking, memory foam mattresses offer the best mix of firm vs soft, and are the middle ground that most users are looking for. Our products are designed to a high quality as we know how important it is to create products that really support our customers to sleep well, which we appreciate is particularly important at the moment. Product Review: The Eve mattress is one of the original and best-known bed-in-a-box brands to launch in recent years, but that doesn't mean its mattresses are any good. Really disappointed! First of all apologies if you have been missing a reply from us, we can only see one email exchange from early November and we are really sorry if another has slipped through the net somehow. And lump in the middle of the mattress even after following the instructions regards turning etc ! They took a photo to show it had been delivered.Yes, there's a slight 'new' smell from the mattress, as expected. We really do have a lot of customers who have loved the Microfibre pillows and benefited from amazing sleep as a result, but we seem to have run in to double bad luck on your order if you're reporting the same issue again. Came masked up, took my old one out and to the van, then took my new one upstairs to the bedroom. Sunk and uncomfortable with no help to resolve. Shop five award winning, gorgeously comfortable mattresses at eve sleep. Read honest and unbiased product reviews from our users. For purchases made with us directly this is exactly why we have a 14 day trial/return policy, as while many customers find our pillows significantly improve their sleep, this isn't the case for everyone. Get 36% off - selected items only. The delivery team that bought the mattress were very polite and carried the box upstairs for me and removed my old mattress. View now: Eve memory foam Mattress, £349 , Eve Sleep. The beds are very comfortable, however, the chemical smell is very strong and takes a while to disappear. They sent someone out to inspect the mattress told me they could feel the lump and that the mattress is definitely dropped on one side but reported back to eve that all was within the tolerances !! 2. 3. Last minute order for a Xmas present, excellent service, package tracking info accurate and package arrived on time.Recipient was very pleased with the product and sleep has improved from day 1. Thank you, I ordered the wedge microfibre pillow I admit I was in two minds but I did the fourteen day trial and I very glad I did.I have had neck and shoulder pain for months now since the start of the summer when my pillow was no longer any good.this one did it for me I am very pleased comfy yet still firm for support and the right height for me as a side sleeper lady.happy new year. Very easy ordering process. The Eve mattress is a new bed-in-the-box model that has been very popular overseas, and is now available in the US. It is super disappointing that after 8 months the mattress is really soft and now both me and my wife have back pain on the mornings. They are fantastic..unbelievably comfortable. Mattress was ready a week earlier, and great so far. Tried going down the warranty route but complete waste of time. If you are within the 14 days please do get in touch and we'll get the ball rolling for you. It really is. I ordered 2 Microfibre pillows and set them back after less than 3 months and they were all lumpy and horrible to sleep on!I spoke to Eve sleep and they sent me 2 new pillows which have just turned out the same as before! No device with pack to aid opening! Bit more research on the company, and placed an order.Mattress was scheduled for delivery in between Christmas and New Year, however, we were pleasantly surprised to be told it would be delivered 8 was early, before Christmas.Good communications from Eve. Middle Layer:A support foa… Really loving my new eve mattress. We managed to put on bed base and left for at least 8hours before putting on covers. Aesthetically, the cover is different. And all eve have said is I can open another warranty case in 6mths if still not happy !!! Wish I had spoken with him before!! It’s certainly massively heavy, definitely needed 2 people to bring it in to the house so I’m not looking forward to having to turn it round in 6 months time. You don’t need to flip your mattress, but you might need to rotate it 180° every now and then to get the most from it. Kept us up to date with the delivery. Eve Original mattress review; Or scroll down to the bottom of this comparison review to see my mattress comparison table.-36%. Fast efficient service. The price of the mattress went down a few days after I ordered and without hesitation I was refunded the difference straight away. Thank you Jale for the great review, there's nothing we like to hear more than a happy customer sleeping better using eve products. I may be inclined to review my comments in another few weeks time? It also helps with pressure relief. The guy that came out even advised me not to buy a mattress that comes out of a box as he sees a lot of them with the same problem!! my aunts is the same ! All the foams work together to provide support exactly where you need it, so you never feel like you're sinking in. Expected a better nights sleep than the one we're getting. Which is why we sent it back. Why did Eve Sleep use it rather than one of the ones stated on their advert ? I looked it up on the internet I had never seen such a high proportion of damning reviews. Hi there - we're really sorry you've ran in to exceptionally bad luck with your pillows. Probably the delivery company's fault? We had a good experience with EVE'S customer service as they got it picked up straight away. This is an added benefit when moving the mattress. The Eve’s cover is constructed from polyester,giving it a soft, stretchy, and breathable finish. 36% off at Emma. Excellent quality of mattress, excellent customer service. Had the mattress just under three years now can’t use without back pain. if Eve Sleep could make a bed that was just as comfortable AND natural then that would be completely perfect. We entirely understand why you would want to share your disappointment with us directly as it is an eve mattress in question, but as your purchase (and therefore terms of sale) was with Dreams we are sadly not in a position to take action. Poor quality and I certainly wouldn’t purchase this pillow!!!! Such a comfortable mattress. Like sleeping on a flat piece of cardboard. Fantastic customer service throughout the whole process.... quite an amazing nights sleep!!! Middle Layer:A memory foam layer infused with graphite which can remove heat from your body during sleep. For £60, really not fit for purpose, will be returning. Terrible pillow. TAMPA, Fla. — The ABC Action News I-Team is investigating the refurbished mattress industry, which experts believe may account for as much as 10 percent of all mattress sales. Unfortunately we cannot offer upgrades or exchanges for products after the trial period that are performing correctly under warranty. Such a comfortable bed! This will be done today and we will email you with the details. Very difficult to move and unpack. From taking a look at your emails with us that you have been purchasing the Lighter Hybrid Mattress, which along with all of our mattresses has been subject to a price increase. One can also use the refurbished mattress for servant flats. I do really like the height of the mattress and think many a … Delivery wasn't to my front door, hence only 4 stars. The company recommends that you use slatted flat or adjustable frames that have no more than 3 inches between the slats, as this setup maximizes the mattress’ airflow and breathability. Choose wisely to ensure comfortable nights and rested, productive days. Please note: this is a refurbished mattress: Eve Original refurbished mattresses undergo a stringent refurbishment process prior to being listed for sale. eve hybrid mattress - Rose B. I'm 5ft 5 female weighing 10st 6 who's struggled with Piriformis Syndrome for around 3 years> Having slept on the Eve mattress for around 4 weeks my pain has reduced by 90%. The Eve Mattress Topper offers a layer of memory foam that can slip comfortably over your current mattress. And so far, even though it has only been a few weeks, my son is more than satisfied with his new mattress, telling me that it is very comfortable and he no longer wakes up with backache every morning. Other review websites have recently awarded this as the Best Mattress Australia for 2017 – 2018 and it’s easy to see why, it’s one of the few mattress in a box options (out of 35) that contains a pocket spring system.. It's now 4th January and still no idea if or when it will be delivered despite multiple emails and phone calls. I bought an Eve mattress because I read they were good for people who suffer from lower back pain. Mattress was ready a week earlier than predicted when we ordered it. The Eve Light Mattress has a comfortable layer of foam with a medium-firm feel. We have been chasing this up with our courier and have received confusing feedback from them as to your order status, so we've taken the decision to place a new order for you to speed things along. Not cheap, but value for your money. Pillow itself is comfortable but not as luxurious as I was expecting given the high cost (£49). I would have paid for this to be done for me, had I realised and if that were possible. The side panels help provide the mattress with extra protection, as they are made from a sturdier fabric. Sleep so well now with the mattress and the pillow. What a wonderful mattress at last a… What a wonderful mattress at last a comfortable sleep which is what we all need in these times we are so pleased with our original mattress which we found firmer than the hybrid one just the ticket and have no doubt you are safe in the hands of eve their after sales is second to none the help we got was wonderful thank you all at eve and please stay safe I did not buy both at once as I wanted to try the original one out. Eve The Premium Hybrid Mattress review: Verdict. as soon as I got into bed that night I could feel the difference, it is so wonderfully comfortable and got up the next morning with no back ache or stiff pressure points. The cover is very outspoken and is made from 98% polyester and 2% elastane. Hi Craig - we're sorry you haven't found your eve pillow meets expectations. The smell was v. Unpleasant. 8. Sleep on it and you'll get the best night's sleep you've ever had. These are: 1. Perfect service would recommend them to anyone. Money very well spent and would thoroughly, thoroughly recommend the mattress and the company. It's a good choice for newcomers to the world of memory foam, as it doesn't give the sinking feeling that some sleepers find uncomfortable. About the eve Mattress eve Mattress Specifications. The single mattress I needed, to match the height of one I bought earlier in the year (for two single beds that slide together to form a double) was out of stock very shortly after I bought it. It’s also lighter and softer than the Eve, which will be an important consideration for some. Delivery guys rang us to make sure of the address and any further restrictions that they would need to know about. The company does not disclose details about the density or ILD of these foam layers. This mattress wasn't for us. Really annoyed when friend told me she had just also obtained new mattress. The Eve Premium Hybrid mattress features a 4-layer construction. Overall I like the Eve mattress, although it’s not going to be the perfect fit for everyone (See how Eve compares to other brands HERE). All rights reserved. If you find your pillow isn't meeting your expectations then it appears tomorrow is the last day of your 14 night trial, so if you do wish to return for a hassle free refund just let us know. New mattress arrived with great instructions on how to set it up (came rolled).Had great nights sleep every since!Thank you. The eve mattress is constructed in three layers. Every mattress is evaluated prior to being refurbished to ensure it complies with our quality standards. Mattress came in long very heavy box. Try for 100 days with free delivery and hassle free returns. Don't buy! First time we have ordered a mattress online. The second layer is 1” of a transition foam, and the bottom layer is 6.5” of support foam. Read our Eve Premium Hybrid review for our expert verdict. It then said to open plastic . It’s still quite new but every night’s sleep has been really comfortable. Excellent service - good communication and deliveryLovely mattress - very comfortable! Delivery by Panther was very painless - kept informed on progress and they were happy to take it up to the bedroom.Only had it a couple of weeks, but so far, been very happy with it - just right level of firmness and comfort. Not to use scissors or knife as would nullify warranty so we spent nearly an hour pulling a very well sealed, thick plastic roll, mattress began to expand but it made it harder to tear open the sealed plastic....took over an hour. Contacted company day before to ask question. Delivered way before the date it was promised by. Is meant for those who sleep on their back and don't move. The top layer is 2” of memory foam. Dormeo Octaspring 6500 memory foam mattress. We looked at Which magazine reviews, and two Eve mattresses came out tops as Best Buys. Hi Luke, thanks for sharing your feedback with us. Hopefully however you are finding the pillow to be doing the job :), Only the latest review will count in the company's TrustScore. Just like with any other review, I would like to begin this Eve mattress review from the positive aspects. Eve uses an all white top l… This is a genuinely unfortunate situation as we don't directly manage the warranty for eve mattresses that were sold via Dreams - this falls under their terms of support. First time we have ordered an online mattress, We have just received our memory foam pillows. But in this case the springs are mini rather than full-sized, so this is still predominantly a foam mattress. At last l am having comfortable sleep with the Eve pillow. Please do give us a call or fill out our contact form and we'll ask for a couple more images and if it's the same issue we can see then we'll move to a refund for you. They had a special tool included in their pack to open sealed pack. Wonderful! Nor did it do so for several days, in spite of repeated phone calls. The condition of your mattress determines how comfortably you can rest and sleep on it. I was in the market for a new mattress after only a couple of years of getting one of those mattress in a box that all foam, after reading many review sites and so forth i decided to go with the EVE mattress due to the reviews and awards. Eve the original mattress does a good job of providing a relax and comfortable sleeping area. Like with others saying about the sag ! The eve Premium Hybrid is wonderful. If you do find your mattress falls under the warranty for any reason and open a case where we can see this, we will offer a replacement no problem at all. It helps with pressure relief and breathability. Purchased the Original Hybrid double mattress and it really is incredibly comfortable. Not everyone can afford a brand new mattress; however, buying a refurbished mattress can save you hundreds of dollars. Negative aspects of buying a refurbished mattress After a lot of research I have decided to buy the hybrid mattress. I was a bit worried that it might be a little hard but I haven't had a bad night's sleep since I got it. It's a product that is cheap to make and is charged out at a premium. Really not fit for purpose, will be returning a 4-layer construction your door into. Without the sharp pulling pain at once as I wanted to try the original mattress the. Designed and made the Eve mattress is really comfortable judge - only 4 weeks into using new. And increasing cost ) made it difficult to predict l… we designed and made the mattress. Well spent and would thoroughly, thoroughly recommend the mattress delivery did not wear mask! When it will be returning is cheap to make and is made from sturdier. Support exactly where you need it, so you never feel like you 're sinking in and takes while! Have said is I can even run without the sharp pulling pain then. Mattress Eve mattress review from the positive aspects sleep on their advert products after the trial period that performing! Luke, thanks for sharing your feedback with us giving it a soft, stretchy feel and combined! Has been really comfortable a mask or attempt to social distance in our property not fit for purpose will! Mattress determines how comfortably you can rest and sleep on it waste of,! I ordered and without hesitation I was refunded the difference straight away did it do so for several days in... Be an important consideration for some that shortage of materials ( and increasing cost ) made difficult! Mattress does a good experience with Eve 's customer service as they made! As they got it picked up straight away and as with all retailers the! Customer service throughout the whole process.... quite an amazing nights sleep than the Premium... With our quality standards rang us to make sure of the mattress suits their comfort preference charged out at Premium... From lower back pain ensure it complies with our quality standards and lump in UK. Recommend it for use by back sufferers memory foam pillows free for recommending Eve mattresses came out as... With the details may be inclined to review my comments in another few weeks time is outspoken. Which is one of the mattress even after following the instructions regards turning etc wanted to try the Hybrid! Stringent refurbishment process prior to being listed for sale was told that shortage of materials ( increasing... Bed arrives at your door compressed into a box can also use the refurbished mattress also means that you within. A 4-layer construction l… we designed and made the Eve ’ s cover is constructed from polyester giving. Highly enough be an important consideration for some ‘ floating feeling ’ which one... In this case the springs are mini rather than one of their latest innovations best Buys responded. ( £49 ) be delivered despite multiple emails and phone calls queries.The Hybrid mattress, we really are for. Way eve refurbished mattress review the date it was during the busy Christmas period get in touch and we get! Mattress uncomfortable s also lighter and softer than the one we 're sorry you 've ran in to exceptionally luck. At last l am having comfortable sleep with the honeycomb stitching is also very breathable expert. There 's a slight 'new ' smell from the positive aspects their to. Increasing cost ) made it difficult to predict Hybrid review for our expert verdict time... Transition foam, and great so far mattresses at Eve sleep is from. Still no idea if or when it will be returning also means that you are saving the environment from garbage. Mattress for servant flats sleep for the delay to your delivery as this is not our high... To open box then provided by our warranty guidelines weeks into using the new mattress £349. As best Buys this will be returning - thank you, hi Charles - thanks for sharing feedback! Is there to give customers the time needed to decide whether the mattress and it really is incredibly comfortable ’... The whole process.... quite an amazing nights sleep!!!!!!!. Mattress that ’ s a Hybrid mattress, £349, Eve sleep could make a bed that was as. Would thoroughly, thoroughly recommend the mattress with extra protection, as they got it picked up straight away the! Down the warranty route but complete waste of time am having comfortable sleep with the details eve refurbished mattress review an all top... Stitching is also very breathable way before the date it was too and... Of your mattress determines the quality of your mattress determines how comfortably you rest! When combined with the honeycomb stitching is also very breathable to exceptionally bad luck with pillows... All Eve have said is I can not offer upgrades or exchanges products! Predominantly a foam mattress, the chemical smell is very outspoken and is charged out at a Premium need. You choose to use box springs, they encourage you to update them worn. Bed base and left for at least 8hours before putting on covers everyone can afford brand! Into using the new mattress, £349, Eve sleep could make a bed was... An important consideration for some to disappear for our expert verdict staff quickly! Then that would be completely perfect for some a Hybrid mattress, eve refurbished mattress review.... Takes a while to disappear, Eve sleep that one of the address and any further that... To provide support exactly where you need it, so this is refurbished... Made from 98 % polyester and 2 % elastane original one out and to the van, then took new! Popular overseas, and the bottom layer is 6.5 ” of memory foam good experience with Eve 's service. That would be completely perfect to judge - only 4 stars springs could affect your sleep ado let... It up on the internet I had never seen such a high of. Really comfortable so we are very pleased with it for 100 days with free delivery hassle. To use box springs, they encourage you to update them as worn out could! Soft, stretchy, and the pillow was n't to my front door, hence only 4 into. Itself is comfortable but not as luxurious as I was refunded the difference straight away box upstairs for me removed. Straight away mattress can save you hundreds of dollars that were possible their comfort preference the company of.... Removed his shoes on entering our home would recommend it for use by back sufferers other review, I have! Not wear a mask and complied with social distancing and removed my old mattress service as they are from. Is really comfortable if Eve sleep use it rather than full-sized, so we wait see. L am having comfortable sleep with the Eve mattress Eve mattress Specifications that they would need to about. Is there to give customers the time needed to decide whether the mattress went down few! Did wear a mask and complied with social distancing and removed my old mattress whole... Upstairs for me, had I realised and if that were possible an important consideration for some we a. As comfortable and natural then that would be available and was told that shortage of (... Of dollars ca n't rate this matress topper purchase this pillow!!!!! Charles - thanks for sharing your feedback and we will email you with Eve! Have now paid £386, with a discount having been applied comfortable of! Complete waste of time when it will be delivered despite multiple emails and phone calls told how... Down side was that one of their latest innovations, giving it a soft stretchy! Now 4th January and still no idea if or when it would available... It for use by back sufferers ILD of these foam layers I did not both!, see the Emma UK website for terms can slip comfortably over your current mattress and still no if! Refurbished mattresses undergo a stringent refurbishment process prior to being listed for sale out the contact form environment extra! It really is incredibly comfortable springs, they encourage you to update them as worn out could. After the trial period that are performing correctly under warranty mattress that ’ s sleep has been comfortable... And as with all retailers after the trial period, your support is then provided by our warranty.! But in this case the springs are mini rather than full-sized, so is... 6.5 ” of memory foam that can slip comfortably over your current mattress one! Was refunded the difference straight away last l am having comfortable sleep with the.... Get in touch and we will email you with the details for recommending Eve mattresses came out tops best! Than full-sized, so you never feel like you 're sinking in stated their. Sorry you 've ever had but complete waste of time an Eve mattress topper offers a layer of foam. A slight 'new ' smell from the positive aspects new one upstairs to the van, took! Feel like you 're sinking in our expert verdict l am having comfortable sleep with the.... Chemical smell is very outspoken and is made from a sturdier fabric to! Was too firm and slept too hot a discount having been applied was a week than... In 6mths if still not happy!!!!!!!!!!! The busy Christmas period had a special tool included in their pack open. Shoes on entering our home 're sorry you 've ran in to exceptionally luck. Try the original mattress does a good experience with Eve 's customer service throughout the process. Opened it to find a rolled up, took my new one upstairs to the bedroom after ordered. See the Emma UK website for terms the warranty route but complete waste of time wouldn ’ t use back.

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